SAN DIEGO COMPUTER CONSULTING®
Hybrid Managed Service Plans
Server or Workstation Plans.
We can provide flat rate service plans that are specific to your workstations or your servers. We can make a flat rate plan for either platform and allow you the maximum in flexibility. Want to maintain your own workstations but want professional Server Management from San Diego Computer Consulting®, No problem. We can tailor a flat rate management system that works for you!
Read MoreOn-line Ticketing System
San Diego Computer Consulting® uses an online ticketing system to allow all our work to be tracked online! With our online ticketing system you can manage tech hours, work orders, and closed jobs.
Submit a Trouble Ticket
If you would rather add a trouble ticket online, you can do this with our system! Once the ticket is submitted, we will call you and coordinate a time to work with you on the issue. You can find our ticketing system here.
Managed Server Service
Flat Rate Server Service
With Managed Service by San Diego Computer Consulting® we provide a number of server services. Our server services include monitoring, updates, patches. We also include time for server upgrades and projects. With flat rate managed server service, we provide a total care solution for your server(s).
Read MoreServer Monitoring
San Diego Computer Consulting® Monitors your server 24x7x365. We have a software monitoring agent that we load on your servers. This software agent examines response, uptime, disk space, backups, and even application performance for many major server applications. Server monitoring allows us to always be proactive about any potential problems on your server services.
Healthy Server = More Office Productivity
Managed Workstation Service
San Diego Computer Consulting® provides many services in our Managed Workstation Service. We provide unlimited phone support and help desk services. We provide Onsite service with a pooled number of hours. We also provide monitoring on workstations. With these services the entire network is managed and centrally administrated. With the centralized monitoring and management you will have no need for a full time IT Staff member. Our monitoring tools watch everything!
Help Desk Support
We provide help desk support to our clients. We are able to help your staff with application support and Windows Troubleshooting. With our remote control tools, your staff can review with us any problem and we can help remotely.
On-Site Support
Our Managed Service plans come pooled hours for onsite support. With our onsite support, we provide your dedicated engineer and provide the fastest support possible. If a problem takes too long remotely, we will come onsite making sure to minimize any productivity loss! We provide quick and responsive onsite support. All onsite hours are managed by our Online Ticketing System.
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